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Customer service interview questions like this come up regularly in interviews for all types of customer service jobs. It is asked to evaluate your understanding of good customer service, your level of expectation with regard to customer service and your knowledge .
Terms like "customer service," "customer satisfaction," and "customer loyalty" are all terms that you should be familiar with if you are in this industry. Secondly, interviewers want to be sure that you can identify the many parts that make up good customer service.
Jun 12, · Best Answer: Customer satisfaction means that at the end of a transaction a customer has no unresolved questions or complaints. It means that both the selling and the purchasing party are mutually satisfied with the exchange of canlimacizlemek.tk: Resolved. You should discover the ten interpersonal skills that make people in customer service positions shine and review more common retail and customer service interview questions and sample answers. Finally, you should know the most common questions you'll be asked when interviewing, how to prepare answers to interview questions, along with sample.
what do you mean by customer satisfaction?.. Answer / disciple of lapidary Customer satisfaction is defined as the extent to which customers are happy with the products and services provided by . Customer satisfaction is an abstract concept that basically measures the degree to which the products or services of a business meet consumers' expectations. Factors that can affect consumer satisfaction include the quality of the product, the quality of service provided, the atmosphere of the location where the product or service is purchased, price, and value.